Terms of Service
Last Updated: 27/10/2024
These Terms of Service (“Terms”) govern your use of the Brand Leveling website and services, operated by Nova Step LLC (“we,” “us,” or “our”). By accessing our website or engaging our services, you agree to these Terms. If you disagree with any part of the Terms, you must not use our services.
1. Scope of Services
Brand Leveling offers digital marketing services, including content strategy, social media management, scriptwriting, video editing, and more. The specific details and deliverables of our services will be outlined in individual service contracts or proposals shared with clients.
2. Client Obligations
As a client, you agree to:
- Provide accurate and complete information for service delivery.
- Comply with the terms outlined in the signed contract or proposal.
- Refrain from using our services for illegal or unauthorized purposes.
3. Payment Terms
Payment for services is due as outlined in the individual contract or proposal provided to you. Failure to complete payment may result in suspension or termination of services.
4. Refund and Cancellation Policy
Our Refund and Cancellation Policy is as follows:
- Refund Eligibility: You may request a refund within 24 hours of making the payment. Refund requests submitted beyond this period will not be eligible, as we will have begun project planning and execution.
- Cancellation: If you wish to cancel your service within 24 hours of payment, please contact us at contact@brandleveling.com to initiate the refund process.
- No Refunds After 24 hours: Refunds will not be granted after the 24 hours period, as resources and time will already be allocated to your project.
5. Intellectual Property Rights
Unless otherwise agreed upon in writing, Brand Leveling retains all intellectual property rights to the materials and deliverables created in the course of providing our services. Clients are granted a license to use these materials as outlined in their specific contracts.
6. Limitation of Liability
To the maximum extent permitted by law, Brand Leveling and Nova Step LLC shall not be liable for any indirect, incidental, or consequential damages arising from the use of our services. Our total liability for any claims related to the services will not exceed the fees paid for those services.
7. Modifications to Terms
We may update these Terms of Service periodically. When we do, we will update the “Last Updated” date at the top of this page. We encourage you to review these Terms regularly for updates.
8. Governing Law
These Terms are governed by the laws of the United Arab Emirates. Any disputes arising from these Terms or our services will be subject to the exclusive jurisdiction of the courts in UAE.
9. Finalization of Contract
Please note that after an initial consultation call, specific terms and conditions may be outlined in a separate contract or proposal tailored to each client. This document will outline the full scope, fees, and terms of the service agreement.
10. Disclaimer of Results
All statistics, percentages, and performance figures shared on this website, including projected growth, engagement rates, and conversion metrics, are provided as examples based on past client results. These figures are not guarantees of future outcomes. Individual results may vary based on numerous factors, including but not limited to client skills, business model, market conditions, and efforts applied. We make no promise of specific outcomes or performance improvements. By engaging our services, you acknowledge and agree that we are not liable for your business results, and no guarantee of success is implied or promised.
11. Contact Us
If you have any questions or concerns about these Terms, please contact us at:
Email: contact@brandleveling.com
Company: Nova Step LLC
Location: United Arab Emirates